Ordering & Accounts

Q. Do I need to create an account to place an order?
A. No, you can place an order without an account. However, creating an account saves your details for faster checkout in the future.

Q. How do I reset my password if I forget it?
A. Click on ‘Forgot Password’ on the sign-in page, enter your email, and submit. You will receive an email with a link to reset your password.

Payments

Q. What payment methods do you accept?
A. We offer multiple payment options:

• Cash on Delivery (COD)
• Prepaid Payments via Easypaisa, JazzCash, and Bank Transfer

Q. Do you offer discounts on prepaid orders?
A. Yes! We offer exclusive discounts on prepaid orders. COD is also available.

Shipping & Delivery

Q. What shipping service do you use?
A. We provide free shipping across Pakistan using Rocket Courier Company.

Q. How long does delivery take?
A. Orders typically arrive within 3-5 business days, depending on your location.

Q. Can I track my order?
A. Yes, you will receive a tracking number once your order is dispatched. You can track it via our Order Tracking page.

Returns & Exchanges

Q. What is your return policy?
A. We accept returns within 3 working days only for damaged or incorrect items. Items must be unused and in original packaging.

Q. How do I request a return or exchange?
A. Contact us at funkyvibespk@gmail.com with your order details and issue.

Privacy & Security

Q. Is my personal data secure?
A. Yes, we prioritize your privacy. Your information is kept secure and confidential.

Q. What are cookies, and do you use them?
A. Cookies are small text files that help improve your browsing experience. We use cookies to enhance website functionality.

Orders & Confirmation

Q. Will I receive a confirmation email after placing an order?
A. Yes! Once your order is confirmed, you will receive an email with your order details and tracking information.

Q. Can I cancel or change my order after placing it?
A. Orders can only be changed or canceled before they are shipped. Contact us as soon as possible.